{"id":19,"date":"2026-10-22T10:57:48","date_gmt":"2026-10-22T10:57:48","guid":{"rendered":"https:\/\/creditoy.com\/?page_id=19"},"modified":"2026-10-22T10:57:48","modified_gmt":"2026-10-22T10:57:48","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/creditoy.com\/?page_id=19","title":{"rendered":"Centro de ayuda"},"content":{"rendered":"\n<section class=\"wp-block-group cy-section cy-page-intro is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group cy-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"cy-kicker wp-block-paragraph\">ESTAMOS PARA AYUDARTE<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Respuestas claras,<br>antes y despu\u00e9s de empezar.<\/h1>\n\n\n\n<p class=\"cy-lead wp-block-paragraph\">Encuentra informaci\u00f3n sobre el servicio, el acceso a tu cuenta y la gesti\u00f3n de tu suscripci\u00f3n.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group cy-section cy-prose is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group cy-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group cy-faqs is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfCreditoy concede pr\u00e9stamos?<\/summary>\n<p class=\"wp-block-paragraph\">No. Creditoy es un servicio de informaci\u00f3n y comparaci\u00f3n. La concesi\u00f3n, los costes y las condiciones de un pr\u00e9stamo dependen de la entidad prestamista. La suscripci\u00f3n no garantiza la obtenci\u00f3n de financiaci\u00f3n.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfCu\u00e1nto cuesta el servicio?<\/summary>\n<p class=\"wp-block-paragraph\">El plan Creditoy cuesta 36,90 \u20ac al mes, IVA incluido. La suscripci\u00f3n se renueva mensualmente hasta que la canceles. El precio del servicio es independiente de los intereses o gastos que pueda aplicar un prestamista.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfCu\u00e1ndo puedo acceder al comparador?<\/summary>\n<p class=\"wp-block-paragraph\">El comparador est\u00e1 dentro del \u00e1rea privada. Para acceder necesitas completar el registro y la contrataci\u00f3n del plan.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfPuedo cancelar mi suscripci\u00f3n?<\/summary>\n<p class=\"wp-block-paragraph\">Puedes solicitar la cancelaci\u00f3n desde tu cuenta o en la p\u00e1gina de baja. La cancelaci\u00f3n evita futuras renovaciones y no implica, por s\u00ed sola, la devoluci\u00f3n de cuotas anteriores.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQu\u00e9 pasa si no consigo financiaci\u00f3n?<\/summary>\n<p class=\"wp-block-paragraph\">La decisi\u00f3n corresponde a cada entidad. Creditoy ofrece acceso a informaci\u00f3n y herramientas; el pago de la suscripci\u00f3n no asegura que una entidad apruebe tu solicitud.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group cy-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group cy-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group cy-final-cta is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u00bfNecesitas ayuda con tu cuenta?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Indica el motivo de tu consulta para encontrar la v\u00eda adecuada.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/creditoy.com\/?page_id=20\">Contactar \u2192<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/creditoy.com\/?page_id=27\">Gestionar mi baja<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>ESTAMOS PARA AYUDARTE Respuestas claras,antes y despu\u00e9s de empezar. Encuentra informaci\u00f3n sobre el servicio, el acceso a tu cuenta y la gesti\u00f3n de tu suscripci\u00f3n. \u00bfNecesitas ayuda con tu cuenta? Indica el motivo de tu consulta para encontrar la v\u00eda adecuada.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/creditoy.com\/index.php?rest_route=\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/creditoy.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/creditoy.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/creditoy.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/creditoy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19"}],"version-history":[{"count":0,"href":"https:\/\/creditoy.com\/index.php?rest_route=\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/creditoy.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}